Maintenance Request

If you are a current Premium Rentals resident and you require maintenance in your home, please fill out the following form, providing as much detail as possible, and someone will contact you.

If your Request is not an emergency, Please check out are new online handbook. Find helpful tips and steps to mitigate damage and solve issues without requesting maintenance.

Resident Handbook

Tip: For faster service, please use our Resident Portal to submit maintenance requests, view your ledger, upload documents, and access other important info.

Visit Resident Portal
I have experienced any of the above in the last 14 days.*
- Yes
- No
Resident First Name*
Resident Last Name*
Building*
Suite Number*
Email*
Phone Number*
Is there a pet in your home?*
Please ensure that all pets are safely secured while your home is being serviced.
Do we have your permission to enter your home to complete this maintenance request?*
When is the best time to enter/contact you about this request?*
We will contact you to confirm service details.
What is the nature of the problem (please be a precise as possible):*
Please clear the area in order for our staff to work. If necessary, please remove all personal items from any appliances that require service (eg. dishes, clothing, etc.).
Please include a photo (or photos), if possible.
Drop files here or

Accepted file types: jpg, gif, png, pdf, Max. file size: 2 GB, Max. files: 5.

Maintenance Request

Maintenance Request

Tip: For faster service, please use our Resident Portal to submit maintenance requests, view your ledger, upload documents, and access other important info.